This blog is going to explore the vast world of enterprise information management, from both a theoretical and practical perspective, with the aim of creating a platform for debate and discussion around enterprise information management, or EIM as it is known.
This is a tricky topic to discuss as the reach of information within organisations is across all functions and the number of elements that have to be considered is extensive. Even Wikipedia does not seem to be able to capture what EIM is really about. Therefore I hope to begin a journey using this blog to try and unpick what EIM is really all about, break it down into constituent parts and get a grip on the software platforms that exist to manage enterprise information.
There are a number of platforms out there that all claim to provide EIM solutions to business needs and problems, and this blog will take a look at what these are. A common supposition of what makes up EIM is that it is the right combination of business applications (ERP-like systems), content management (ECM) and business intelligence and/or management (BI/BPM). I’ll take a look at some of the more popular vendors and their approaches in these spaces, such as SAP, IBM, Oracle, OpenText, MicroStrategy and Microsoft, to name a few.
I must disclose at the outset that I have been involved in software and solution consulting since the late 90s, and have worked closely with SAP, OpenText, Microsoft and MicroStrategy software. I currently work for Aiimi, an ECM and BI consultancy in London, and have links to NokusaEI in South Africa and Australia, an SAP ECM and OpenText consultancy. So there will be a tendency on my part to provide a more personal view of these software than others. However, I would like to explore EIM with you at a more objective level to see where organisations can benefits from EIM solutions within their businesses.
My objectives for the blog are to:
- Explore the technology and information world of EIM
- Break EIM down into manageable parts
- Explore how EIM solutions can improve business
- Describe a typical journey that an organisation might take from awareness of a problem, the recognition of EIM as a solution, and the eventual implementation and ongoing support of an EIM programme
So I welcome you along this journey, invite you to share your knowledge and help create a knowledge store for practical applications of EIM in the business world.